FULL MANAGED IT SERVICES
FULL MANAGED IT SERVICES
CBD IT offers Full Managed IT Services where we act as your offsite IT department. Our team prevents and handles IT disasters so you are not putting your business at risk.
Our Full Managed IT Services offering consists of the following:
You can access this service as a contractual agreement or on a pre-paid service where you prepay a set number of hours.
CLOUD COMPUTING
CLOUD COMPUTING
CBD IT can offer your business the perfect Cloud Computing solutions so you can save on hardware costs and have remote access to your emails and files almost from anywhere in the world.
Whilst Cloud Computing seems like the latest IT craze, it’s actually been around for the past decade. Cloud Computing is simply a ‘virtual’ server and a way to store your data without needing certain hardware and software.
Benefits of Cloud Computing include:
Once CBD IT conducts an IT Audit on your business, we will recommend the best Cloud solutions for you. Like everything, the Cloud is a fantastic solution however, it has its own set of limitations.
Our IT Audit will highlight this to your business and offer alternative storage solutions
BUSINESS CONTINUITY SOLUTIONS
BUSINESS CONTINUITY SOLUTIONS
CBD IT can help your business create a Business Recovery Solution (BRS) in the event that an unexpected disaster such as a fire, flood or power outage occurs.
We design, develop and implement a proven BRS for your business to ensure that your systems are quickly and accurately restored should a disaster or unexpected event occur.
CBD IT highly recommends that any business implement this type of service, as it ensures peace of mind for any business owner.
HELPDESK SUPPORT
HELPDESK SUPPORT
CBD IT have a dedicated team of technical support experts ready to take your calls Monday to Friday 6.30AM to 6.30PM with an after hours call service for all other times.
Just like having your very own IT Helpdesk, CBD IT are just a phone call away when to help you with any difficulties or questions about your IT arrangements.
The CBD IT team consists of highly experienced IT support engineers, armed with the latest help desk ticketing, remote support consulting tools and diagnostic software. We are able to provide 1st level through to 3rd level desktop, server and application support.
The CBD IT Operations Helpdesk centre also provides proactive 24 hours, 7 days a week monitoring of routers, firewalls, servers, desktops and other equipment.
HARDWARE AND SOFTWARE PROCUREMENT
HARDWARE AND SOFTWARE PROCUREMENT
CBD IT is partnered with some of the key providers of hardware and software worldwide, aligning us with the very best of what the IT industry has to offer.
Our strong partnerships make it possible for us to provide you with a complete set of solutions including, software licensing, hardware and infrastructure at the best possible prices.
TECHNOLOGY CONSULTING
TECHNOLOGY CONSULTING
With our highly experienced senior IT Consultants, we can provide a range of consulting activities to you, including Strategic IT planning, Application Software Development and Business Analyst roles.
You will have access to our skilled staff, where you will get the expertise you need without the overheads of adding an IT employee to your payroll.
PROJECT MANAGEMENT
PROJECT MANAGEMENT
At CBD IT, our network and server IT engineers are highly experienced in delivering a range of infrastructure projects for your business including: Networking, Server and Storage, Virtualization, Security, VOIP telephony services and more.
We also assist clients to appoint the right vendor for software implementations such as Microsoft’s Dynamics CRM and Microsoft SharePoint.
So engage CBD IT for your next project to ensure you’re getting the right IT solutions for your business.
MICROSOFT OFFICE 365 PROVIDER
MICROSOFT OFFICE 365 PROVIDER
Microsoft’s Office 365 is gaining traction in Australia, and CBD IT has partnered directly with Microsoft to bring it directly to your company! Microsoft Office 365 is the subscription-based Office software that you know, plus additional tools that help you and your employees work better together from anywhere in the world. Additionally, Microsoft has engineered Office 365 to be easily deployed and managed throughout your everyday business activities all while being cost effective.
Reliability: Office 365 is available with a guaranteed 99.9% uptime
Security: protected by state of the art Microsoft security
Administration: Easy to deploy and manage
Up to date: versions automatically updated with no cost
Active Directory Integration: manage user credentials and permissions
Support: telephone and site support from iQuest Technicians.
Here at iQuest, we use Microsoft Office 365 every day to stay productive and proactive with our customers. As an official Microsoft Partner, we are looking to bring Office 365 to small and medium size businesses across Australia. We can assist you in the transition and management of Office 365, and ultimately get your business in the cloud!
CRM/SHAREPOINT
CRM/SHAREPOINT
iQuest can have the expertise to project manage these solutions on the client’s behalf. We assist you to select the right vendor for project implementations.
Microsoft’s Dynamics CRM software is one of the most powerful ways to efficiently track, manage and record data about your clients.
Dynamics is a business solution, which captures real time information in order for your organisation to manage clients and your business from the beginning.
Dynamics is available in the cloud or on your servers – whatever is most suitable for your organisation.
Dynamics software include;
For more information visit https://www.microsoft.com/en-au/dynamics/default.aspx